THE EVOLUTION OF DIGITAL-FIRST CONSUMER BEHAVIOUR
Digital-first consumer behaviour has evolved from novelty to necessity, reshaping how people interact with markets worldwide. Rising smartphone ownership, cheaper data plans, and improved broadband infrastructure have shifted consumption from store-led experiences to platform-led ecosystems. In 2021, 2.3 billion people shopped online globally, and e-commerce sales in 43 economies reached nearly $27 trillion in 2022, […]
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